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How dream17game Handles Your Personal Information

This Privacy Policy explains exactly what data we collect when you open an account, make a deposit via JazzCash, Easypaisa or Raast, and use the platform — and what we do with it.

Account data protectedJazzCash, Easypaisa, Raast payment data securedNo data sold to third partiesAvailable where local law permits
dream17game How dream17game Handles Your Personal Information
DATA HANDLING PRACTICES

How We Protect and Manage Your Information

We apply technical and procedural controls across every layer of your account — from the moment you log in to the point your Raast or Easypaisa withdrawal clears. The four areas below cover what those controls look like in practice and what rights you hold over your own data.

Account Security Login sessions require OTP verification sent to your registered mobile number. We flag and review any access attempt that does not match your usual device or Pakistan IP pattern.
Cookie and Tracking Policy We use session cookies to keep your wallet preference active and analytics cookies to understand which pages load slowly. You can disable non-essential cookies through your browser settings at any time.
Data Retention Account records are kept for as long as your account remains active and for any period required by applicable law after closure. Once the retention window closes, data is deleted from our active systems.
Your Rights Over Your Data You can request access to the data we hold, ask for corrections if something is wrong, or request deletion where no legal retention obligation applies. Contact support with your account ID to start the process.
REACH OUR TEAM

How to Contact Us About Your Privacy

If you want to review the data we hold on your account, request a correction, or ask us to delete your information, our support team handles these requests directly. Raise your query through any of the channels below and include your registered account identifier so we can locate your records quickly.

Team online

Email Support

Send your data request or privacy query to our support email. Include your account username and the specific data point you are asking about so we can respond accurately.

Live Chat

Open the chat window from your account dashboard. Our agents can raise a formal data request on your behalf and confirm the expected response timeline.

Account Settings

Some data preferences — such as marketing communications and cookie settings — can be adjusted directly inside your account profile without contacting support.

Privacy Policy Questions and Answers

The questions below cover what Pakistan account holders most commonly ask about how their data is handled on dream17game. If your question is not here, reach us through live chat or email.

We collect your name, mobile number, email address and the identity documents needed to verify your account. Payment tokens from JazzCash, Easypaisa or Raast are also recorded when you make a transaction.

No. We never store your wallet PIN. When you pay through JazzCash or Easypaisa, only the confirmation token your wallet returns to us is saved — your PIN stays within your own wallet app.

Yes. Contact support with your account username and a deletion request. We will remove your data from active systems once any legally required retention period has passed under applicable regulations.

Only our payment processor partners, to clear your JazzCash, Easypaisa or Raast transactions, and any authority that lawfully requests it under Pakistani law. We do not sell data to advertisers.

Open a live chat or email our support team with your account ID and the detail you need corrected. Simple contact updates can also be changed directly in your account settings without contacting us.

We use session cookies to keep your payment preferences active and analytics cookies for site performance. Non-essential cookies can be disabled through your browser settings at any point without affecting your account access.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.